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Email Support -Anschutz Medical Campus   Tags: blackboard, computing, content, device, email, email settings, email-help, outlook web, owa, password, portal login, topic, webmail  

Primarily designed for students, link to assistance & contacts for using UC Denver campus email. The UNIVERSITY domain password must be active & current to access other resources.
Last Updated: Dec 3, 2014 URL: http://hslibraryguides.ucdenver.edu/email-help Print Guide RSS Updates

Email Support - AMC Print Page
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Basic Info

NEW STUDENTS:
Claim your account at https://myaccount.ucdenver.edu
 
All CU Denver Students ~
Check University Email 
 
Reset a forgotten or
expired password
 
Phone Tech Support is available 
M-F 7:30am - 5:30pm
303-724-4357 OIT Helpdesk
 
Anschutz Medical Campus students
walk-up connectivity support:
303-724-5463 Lori Williams
303-724-2167 HSL Helpdesk
~ or ~
Contact the Technology Representative in your School 
for more information
 
Faculty and Staff
may also contact the 
OIT Helpdesk for phone assistance
M-F 7:30am - 5:30pm
303-724-4357
 

Safe Computing in the Library

Click here to be connected to some good advice about safe computing!

 Safe Computing in the Library

  


 

Forgot your Password?

Existing students:
Have you forgotten your password or do you need to change your password?

Go to https://passport.ucdenver.edu/oim

Forgotten Password:

  1. Click the blue "Forgot Password" link
  2. Enter your User Login (same that you use to get to the Access Portal)
  3. Click "Next" (along the right side of the page)
  4. Answer your challenge questions
  5. Click "Next" (along the right side of the page)
  6. Now set a new password and confirm that password
    NOTE the Password Policy that is listed
  7. Click "Save" (along the right side of the page)

Reset Password:

  1. Enter your User Login (same that you use to get to the Access Portal)
  2. Be sure you're on the "Welcome" tab
  3. Click "Change Password" (along the right side of the page)
  4. Type in your last-known-good password, new password and
    re-type new password
  5. Click "Apply" 

If you cannot remember your userID:
Go to https://myaccount.ucdenver.edu

  1. Enter your Personal Information and click the blue SUBMIT button
  2. The next screen will show you the user IDs to your University systems.

Still need help?
Please call me 303-724-5463 or OIT helpdesk 303-724-4357. 

 

Campus Email is Official University Communication

Campus email is an official means of communication 
            between students and University Administration.  
            Email sent using online classes mechanism (Canvas) is
            limited to those enrolled in the class and their instructors.
Outlook Web App (OWA) is the officially supported 
            means of accessing
student email. It is more
            secure than forwarding, POP or IMAP
access.
Your web browser must be set to accept cookies
            and allow pop-ups when using Outlook Web App.
The password expires every 90 days, the system will
            send a notification. Change the password ASAP!

Office 365 web address = http://myemail.ucdenver.edu
Username = your username or complete email address
password -={you know this} expires every 90 days

Forgot my Password    

 

Canvas, Student Portal, InfoEd Contacts

I Need help, just not email help!

 

Contact the specific help desk for one of these resources:


CANVAS is the CU Denver learning management system (LMS)

Website - http://canvas.cuonline.edu  
Students and faculty should use their UCD Access credentials to log into Canvas.
For issues or questions, please contact the CU Online Help Desk at 
303-315-3700 or
cuonlinehelp@ucdenver.edu

Student Portal, UCDAccess
Website - https://ucdenver.edu/UCDAccess
Username = part of your lname & fname.
Password is same as campus email.  
Phone Helpdesk 303-735-4847
View this informational video https://www.cusys.edu/EP/EPPRODSHARED/help/student/videos/student-center-overview.html
InfoEd Database -
Check for training and instructions for the Colorado Multiple Institutional Review Board (COMIRB) on the web -  

http://www.ucdenver.edu/academics/research/AboutUs/comirb/training/Pages/amc.aspx
Login and Profile training:  
http://connect.ucdenver.edu/loginandprofiletraining   
Campus email and username are required for access to these systems.
If you are able to access campus email via the Office 365 web app and
still require assistance with the InfoEd login please call the 
Central ITS Help Desk; 303-724-4357

 

  


Information Technology

Profile Image
Lori Williams
Contact Info
My phone 303-724-5463
Library IT 303-724-2167
Library Svc Desk 303-724-2152
University IT 303-724-4357
or email
ucd-its-helpdesk@ucdenver.edu
Send Email
 

More Contacts for Email Help

Contact the student technology representative
in your school

CON -   
303-724-1812   

SODM -
SDM IT Dept. 303-724-7119
sdmit@ucdenver.edu

SOM -   
Everett Padilla  303-724-4587   
som.it@ucdenver.edu

SOP -
student support  303-724-2889   

GRAD -  
Jim Finster  303-724-2913 
jim.finster@ucdenver.edu


CSPH - 
CSPH Student IT Support  303-724-4733
Csph.studentIT@ucdenver.edu
http://publichealth.ucdenver.edu
/studentIT

CLASSES BASED DOWNTOWN? 
Contact the Campus Help Desk - 303-724-4357

  


Health Sciences Library | University of Colorado Denver
Mail Stop A003, 12950 E. Montview Blvd., Aurora, CO 80045, USA Tel: 303-724-2152
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