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Email Support -Anschutz Medical Campus   Tags: blackboard, computing, content, device, email, email settings, email-help, outlook web, owa, password, portal login, topic, webmail  

Primarily designed for students, link to assistance & contacts for using UC Denver campus email. The UNIVERSITY domain password must be active & current to access other resources.
Last Updated: Nov 26, 2013 URL: Print Guide RSS Updates

Email Support - AMC Print Page

Basic Info

Check University Email
from Any Internet Connection

 All UC Denver Students-

Claim your account,

reset a forgotten or
expired password


Tech Support is available 
303-724-4357 OIT Helpdesk

For all Anschutz 
Medical Campus students
303-724-5463 Lori Williams
303-724-2167 HSL Helpdesk
Contact the Technology Representative in your School 
for more information

Faculty and Staff
may also contact the 
ITS Helpdesk for assistance


      Safe Computing in the Library

      Click here to be connected to some good advice about safe computing!

       Safe Computing in the Library



      Forgot your Password?

      Have you forgotten your password or do you need to change your password?

      Go to 

      Here you will see a screen asking for four pieces of your personal information:

      1. Enter your Personal Information and click the blue SUBMIT button 
        (if you are new to the University system you will now setup answers to security questions; remember them!)
      2. Note your email address & userID.
        If you need to reset password or manage account, clik the blue box "Change password or manage your PassportID")
        (if you DON'T know your current password; click the "forgot password" link on the next screen)

      If you select "Change password or manage your PassportID" and are able to log in (you DO remember your former password), you will have many choices:

      1. at the Welcome tab you can choose Change Password
        Type your former password and set your new password (Password Criteria)
      2. at the Profile tab you can click the Security tab and change your security questions. 
      3. BE SURE TO click Apply (if you see that option on any of these pages) after each change.

      If you cannot remember your password,

      call me 303-724-5463 or OIT helpdesk 303-724-4357. 


      Campus Email is Official Communication

      Student E-mail UPGRADE to Microsoft Office 365 is complete! (see below)

      Campus email is an official means of communication 
                  between students and University Administration.  
                  Email sent using online classes is limited to those 
                  enrolled in the class and their instructors.
      Outlook Web App (OWA) is the officially supported 
                  means of accessing
      student email. It is more
                  secure than forwarding, POP or IMAP
      Your web browser must be set to accept cookies
                  and allow pop-ups.
      The password expires every 90 days, the system will
                  send a notification

                  Office 365 web address =
                  Username = your username or complete email address
                  password -={you know this} expires every 90 days

      Press ENTER and Outlook Web App (OWA) will
                  open to your INBOX

      Newly upgraded to MS Office 365??

      login - your complete email address
      password - {you know this} still expires every 90 days

      Forgot my Password    


      Canvas, Blackboard; Student Portal; InfoEd Contacts

      Need help, just not email help!


      Contact the specific help desk for one of these resources:

      Blackboard and eCollege are being phased out
      and will be replaced by CANVAS

      website -  
      Students and faculty should use their UCD Access credentials to log into Canvas.
      For issues or questions, please contact the CU Online Help Desk at 
         303-315-3700 or

      Student Portal, UCDAccess
             website -
               The same username and password as campus email.  
               Phone 303-735-4847
               View this video
       InfoEd Database -
             Check for training and instructions for the Colorado Multiple Institutional Review Board (COMIRB) on the web -  

               Login and Profile training:  
                     Campus email and username are required for access.
      If you are able to access campus email via webmail and
                     require assistance with the InfoEd login please call the 
                     Central ITS Help Desk; 303-724-4357



      Information Technology

      Profile Image
      Lori Williams
      Contact Info
      My phone 303-724-5463
      Library IT 303-724-2167
      Library Svc Desk 303-724-2152
      University IT 303-724-4357
      or email
      Send Email

      More Contacts for Email Help

      Contact the student technology representative
      in your school

      CON -   

      SODM -
      SDM IT Dept. 303-724-7119

      SOM -   
      Everett Padilla  303-724-4587

      SOP -
      student support  303-724-2889   

      GRAD -  
      Jim Finster  303-724-2913

      CSPH - 
      CSPH Student IT Support  303-724-4733

      Contact the Campus Help Desk - 303-724-4357


      Health Sciences Library | University of Colorado Denver
      Mail Stop A003, 12950 E. Montview Blvd., Aurora, CO 80045, USA Tel: 303-724-2152
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